Guest Relations Officer (Chinese Speaking)

Location: Cambodia – Alila Villas Koh Russey
Functional area: Front Office - Guest Services
Employment type: Full-time
Job Type: Permanent

An enchanting island located in Sihanoukville, Cambodia… sublime natural beauty abounds with stunning coastlines, dramatic headlands, powder sand beaches and tropical forests, all framed by the emerald waters of the gulf and azure sky.

Featuring 50 rooms and 13 villas, is looking for passionate and talented individuals to be part of our amazing team!

As a Guest Service Host, your main responsibility is to warmly welcome guests to the hotel and assist them with any queries they have during their stay. As a key member of the Front Office team, you always seek to anticipate guests needs to help ensure that their stay is a memorable one.

The successful candidate will meet the following criteria;
  • Diploma in Hospitality Management or similar
  • Previous experience in Reception / Front Desk or in a Guest Service role
  • Well-groomed, friendly, and with a warm personality
  • Computer literacy in Opera, Micros, and Microsoft Office systems
  • Good knowledge of Chinese (Reading & Writing)  English and Khmer language skills
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