Floor Host

Location: Indonesia – Jakarta – Alila SCBD
Functional area: Front Office - Guest Services
Employment type: Full-time
Job Type: Contract

A haven of relaxation infused with contemporary style, Alila SCBD Jakarta serves as a vibrant and modern retreat for both young urbanites and top executives. Located in the heart of Jakarta's Financial District, next door to the Indonesia Stock Exchange, the hotel provides a wealth of dining and entertainment options, plus convenient access to leading corporate offices, world-class shopping and entertainment facilities.

Provides and coordinates all aspects of personalized care to all guests during their stay, assisting in ALL areas of the Hotel by seeking continual improvement of skills through training and practice. He or she will also be required to undertake and be familiar with the co-ordination of jobs according to policies and standards within the following areas; Front Office, Food and Beverage (in the restaurant, Bar, or Room Delivery) and Housekeeping.

The successful candidate will meet the following criteria,
  • Diploma in Hospitality Management or similar
  • Experience in Reception or in a guest service type of role
  • Well-groomed, friendly and warm personality with guest service focus
  • Confident communication skills
  • Computer literacy in Opera Fidelio, Micros, Microsoft Office, EDC Machine
  • Multi-lingual in some of the following languages is preferred - Bahasa Indonesia, English, Korean, Mandarin, Japanese
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